B2B MarTech Platform for SEO Link-Building Automation

Our client needed one platform where SEO teams can find, compare and order link placements from many marketplaces, while the business runs orders, outreach, support and tasks in its own system instead of a patchwork of SaaS subscriptions.

Project Type
B2B MarTech SaaS Platform Development
Industry
MarTech / SEO / Digital Marketing
Format
Web platform · Browser extension
Focus
Marketplace aggregation, order automation, built-in outreach, in-house business operations
01What we built

Wetelo designed and developed a custom B2B MarTech platform that aggregates publisher offers from multiple link-building marketplaces into a single searchable catalog. Clients compare prices, filter by SEO metrics and order placements, then follow every order in their account. Behind the scenes, we replaced a set of third-party SaaS tools with an integrated back office for orders, publisher outreach, helpdesk and task management.

B2B MarTech platformSEO SaaS developmentMarketplace aggregatorBacklink marketplace platformOrder management systemBusiness process automationCustom SaaS replacementBrowser extension development
02The client

A US-based MarTech startup that helps SEO teams buy backlinks more efficiently

Our client is a US-based MarTech startup that helps SEO agencies, link builders and digital PR teams buy backlinks more efficiently.
The same publisher websites are sold on dozens of marketplaces, often at very different prices. The client's idea was to collect all of these offers in one place, so that a link builder could compare, choose and order without opening ten tabs. The first MVP proved the idea quickly and attracted its first paying users.
As demand grew, the team needed to turn the MVP into a stable product that could scale with the business. At the same time, the internal tool stack (task tracker, outreach tool, helpdesk, order tracking) was becoming a bottleneck: each service covered only part of the need, and the processes had to be adapted to the tools rather than the other way around.

03Business challenges

Revenue lost to operational blind spots

Five recurring problems, each one traceable to the same root cause: no single source of truth linking the physical harbour to the commercial agreements running on it.

02

A zoo of SaaS tools

Tasks, outreach campaigns, customer support and order tracking lived in separate services. They integrated poorly, and each one covered the need only partially, so the team kept adapting processes to the tools.
+
Result
Duplicated work, data silos, workarounds and growing subscription costs as the team and customer base grew.
03

Manual order processing

Order statuses and communication with publishers were handled by hand, across emails and spreadsheets.
+
Result
Delays, human errors and customers asking "where is my order?" again and again.
04

Paying for features the business did not need

Off-the-shelf tools came with hundreds of functions, but the business used only a small part of them. The functions it did need did not fit its workflow and required extra customization.
+
Result
Higher cost per useful feature and slow adaptation, because every change depended on a vendor's roadmap or pricing tier
05

Scaling the MVP

The first version proved the product's value fast, but it was not built for growth. It had to become a stable platform with subscriptions, flexible plans and room for new modules.
+
Result
Without a stronger foundation, growth would mean more manual work and a higher risk of failures.
04Pre-development · Discovery

Turning an MVP into a clear product scope

During discovery, Wetelo reviewed the existing MVP, the SaaS tools in use and the way the team and customers worked with them. The goal was to keep what already created value, and to decide which tools the business should own instead of rent.

01 · Product and data

Product and data

  • —Sources of publisher offers and how often prices and SEO metrics change
  • —Data model for sites, offers, marketplaces and metrics
  • —Search, filtering and relevance logic for different customer types
02 · Customer workflows

Customer workflows

  • —Journey from finding a site to a published link
  • —Order statuses visible to the customer
  • —Subscription plans and usage limits for different segments
03 · Back-office workflows

Back-office workflows

  • —Order handling from request to publication
  • —Communication with publishers: templates, follow-ups, history
  • —Customer support requests and internal tasks
04 · SaaS audit

SaaS audit

  • —Which features of each external tool the team actually used
  • —Where processes were forced to fit the tool
  • —Which tools to replace first, based on cost, friction and integration needs
05Development flow · Roadmap

Delivered in five phases, from MVP foundation to growth modules

1

Foundation and Catalog

Phase 1
Stabilizing the MVP codebase and data modelUnified catalog of sites from multiple marketplacesScheduled refresh of prices and SEO metricsSearch and filters by price, metrics, topic and source
2

Customer Accounts and Subscriptions

Phase 2
Customer accounts and rolesSubscriptions and flexible plans for different client typesUsage limits and plan managementRelevant-site suggestions based on the client's topic
3

Order Management

Phase 3
In-house order system with the full cycle from request to publicationOrder statuses visible in the customer accountNotifications for status changesOrder history and reporting for managers
4

Built-in Outreach, Helpdesk and Tasks

Phase 4
Publisher outreach with templates and follow-upsCorrespondence history inside the order cardInternal helpdesk for customer requestsTask management connected to orders and requestsGradual shutdown of the external tools replaced by these modules
5

Browser Extension and Growth Modules

Phase 5
Browser extension showing platform data while browsing any siteAnalytics and reportingAI-based recommendations and smarter site matchingNew modules based on customer feedback
06Key features delivered

Key Features Delivered

  • Unified Site Catalog

    Hundreds of thousands of offers live in one place, with prices and SEO metrics updated regularly, so nobody compares marketplaces by hand.

  • Search and Filtering

    Customers find the right site in minutes by price, metrics, topic and source.

  • Relevant Site Suggestions

    The platform proposes sites that fit the client's topic, which shortens campaign planning and improves link quality.

  • In-house Order Management

    The full cycle from request to publication runs in one system, and customers see the current status in their account without asking support.

  • Built-in Publisher Outreach

    Templates, follow-ups and correspondence history sit inside the order card, replacing a separate email-campaign service and keeping context in one place.

  • Built-in Helpdesk

    Customer requests are linked to the customer's orders and data, so support answers faster with full context.

  • Built-in Task Management

    The team plans work in a tool shaped around its own process, connected directly to orders and requests.

  • Subscriptions and Flexible Plans

    Different client types get different plans and limits, and the business can launch a new tariff without waiting for a vendor.

  • Browser Extension

    Platform data appears right on the website the user is reviewing, which speeds up the decision to buy.

  • Single Source of Truth

    Orders, customers, publishers, tasks and support live in one system, which removes data silos and endless integrations.

07Technology choice

From rented SaaS tools to a business system the company owns

The platform was built as one web application with a shared data layer and a modular back office. The key decision was not only what to build, but what to stop renting.

Before · rented tools, separate data

Task trackertasks · no order context
Outreach toolcampaigns · separate inbox
Helpdesktickets · no order data
Order trackingstatuses · spreadsheets

separate data · fragile integrations · pricing grows with users

After · one platform, one database

Catalog
Accounts & plans
Orders
Outreach
Helpdesk
Tasks
Shared data layercustomers · orders · publishers · support · tasks

Why custom instead of more subscriptions

  • →The business needed only a fraction of the features that off-the-shelf tools offered.
  • →The features it did need rarely matched its workflow, so the team had to customize, work around or adapt its processes.
  • →Separate tools meant separate data and fragile integrations between them.
  • →Vendor pricing tiers grew with the number of users, not with the value received.

Key technical principles

  • →One platform and one database for customers, orders, publishers, support and tasks
  • →Modular architecture, so each next module reuses the existing foundation
  • →Scheduled data collection and refresh for the catalog
  • →Role-based access for customers and the internal team
  • →Transactional email support for notifications and outreach
  • →API-ready structure for new marketplaces, payment providers and AI services
  • →AI-assisted development and support, so fixes and new features take hours instead of waiting on a vendor roadmap

What changed in daily work

  • →The system supports the team's process instead of defining it.
  • →Small improvements ship in hours, not quarters.
  • →Every replaced tool makes the next replacement easier, because the foundation grows with each module.
  • →Cost savings are expected to be most visible over time, as subscription fees no longer scale with the team and customer base.
08Business outcome

From a tool zoo to one business operating system

~70%

less time on price comparison

A unified catalog replaces hours of manual comparison across marketplaces.

~50%

faster order processing

Orders, outreach and publisher communication run in one place, with fewer manual updates.

~60%

fewer "where is my order?" requests

Customers see the current status of every order in their account.

4+

SaaS tools replaced

Tasks, outreach, helpdesk and order tracking moved into the platform.

Figures are approximate estimates based on the manual workflows and tools the platform replaced.

Hours instead of weeks for new features

Process changes and small features ship as soon as the team needs them.

More scalable growth

Subscriptions, flexible plans and a modular foundation support more customers and new modules without extra tool costs.

The result

The client now runs a MarTech platform where SEO teams find, compare and order link placements in one place, while the internal team manages orders, outreach, support and tasks in a single system built around its own process, not around the limits of third-party tools.

Need to replace a patchwork of SaaS tools with a system built around your process?

Let's build a custom B2B platform that automates your operations, keeps your data in one place and grows with your business.

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